Back to Home
This Privacy Policy explains how Bimo ("we", "our", or "us") collects, uses, stores, and protects your personal information when you access or use the Bimo mobile application and related services. Bimo is an AI-empowered global social platform designed for adults aged 18 and above. By using Bimo, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information to operate Bimo’s AI-powered social features, improve user experience, and maintain platform safety.
1.1 Account Information
- Username, password, profile photo, gender, age (18+ verification), interests, and other optional profile details.
- Email or phone number used for registration or account recovery.
1.2 Device and Technical Information
- Device type, operating system, unique device identifiers, IP address, app version, and system language.
- Log data related to crashes, diagnostics, and performance analytics.
1.3 Usage and Interaction Data
- Chat usage behavior (e.g., message timestamps, feature interactions, AI-assistant usage frequency).
- User preferences, matching behavior, and in-app engagement patterns used to refine AI suggestions.
1.4 AI Interaction Data
- Prompts and conversation inputs provided when using AI functionalities (e.g., AI social tips, AI ice-breakers, AI translation, and AI personas).
- We do not use your AI conversation content to build external AI models; data is only used to operate and improve in-app AI features.
1.5 User-Generated Content (UGC)
- Text messages, images, voice messages, videos, and other content you share through the platform.
- AI moderation tools may analyze UGC to maintain community safety and prevent violations.
1.6 Payment and Transaction Data
- Records of in-app purchases, virtual items, subscriptions, and transaction history processed through Apple/Google payment systems.
- Bimo does not store full credit card numbers.
2. How We Use Your Information
We use collected information to deliver a personalized, reliable, and safe AI-enhanced social experience.
2.1 Service Delivery
- Enable account creation, verification, login, social matching, chat functions, and AI assistance.
- Provide real-time translation and AI-generated conversation suggestions.
2.2 AI Optimization and Personalization
- Improve ice-breakers, social recommendations, match accuracy, and conversation guidance.
- Tailor content, feature suggestions, and interaction tips based on your activity.
2.3 Safety and Moderation
- Detect harmful behavior, abusive content, spam, scams, fraud, or CSAE-related violations.
- Apply automated and manual moderation for community protection.
2.4 Analytics and Improvement
- Measure performance, troubleshoot technical issues, and enhance product design.
- Train internal models for personalization—not for external AI model development.
2.5 Legal and Compliance Purposes
- Comply with legal obligations, law enforcement requests, fraud detection, risk management, and regulatory requirements.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share information only under specific and controlled circumstances.
3.1 Service Providers
We may share data with trusted third-party vendors who support:
- AI processing and moderation
- Cloud storage
- Data analytics
- Customer support
- Security and infrastructure services
These providers must comply with strict data protection agreements.
3.2 Safety, Fraud, and Security
We may disclose information to:
- Prevent harm, fraud, or platform abuse
- Investigate illegal activity
- Enforce community guidelines
- Detect and prevent CSAE content or behavior
3.3 Legal Obligations
We may disclose data if required by:
- Government authorities
- Courts or legal processes
- Applicable data protection laws
3.4 Business Transfers
If Bimo undergoes a merger, acquisition, restructuring, or asset transfer, user information may be included as part of the transaction with appropriate protection measures.
4. User Rights and Controls
You have the following rights over your personal information, as permitted by law.
4.1 Access and Review
You may request access to the information we hold about you.
4.2 Correction
You may update or correct inaccurate or incomplete profile information at any time through app settings.
4.3 Deletion
You can request account or data deletion. Certain data may be retained as required for legal compliance, fraud prevention, and safety enforcement.
4.4 Withdrawal of Consent
You may withdraw consent for optional permissions (camera, microphone, notifications, location, etc.), but certain features may become unavailable.
4.5 Data Portability
You may request a copy of your personal data in a structured format where applicable.
4.6 Opt-Out of AI Features
Bimo offers AI-assisted features. You may disable optional AI recommendations or matching preferences through settings.
5. Age Restriction and Protection of Minors
5.1 Adults-Only Platform
Bimo is intended exclusively for users aged 18 and older.
We do not knowingly collect personal information from minors.
5.2 Verification
We may require age confirmation or verification mechanisms to protect minors from accessing the platform.
5.3 CSAE (Child Sexual Abuse and Exploitation) Policy
Bimo maintains a zero-tolerance policy for any content, behavior, or activity involving Child Sexual Abuse and Exploitation (CSAE).
- Any suspected CSAE content is automatically blocked, reported, and escalated to relevant authorities.
- Accounts involved in CSAE activities are permanently banned.
5.4 Reporting Mechanism
Users may report suspected CSAE or other harmful content through in-app tools. Bimo prioritizes investigation and removal.
6. User-Generated Content (UGC) Management
6.1 Collection of UGC
We collect and process UGC that you upload, send, or share on the platform, including:
- Text messages
- Photos, videos, voice notes
- AI-assisted message drafts
- Profile content, status updates, and social interactions
6.2 Use of UGC
UGC is processed for the following purposes:
- Operating chat features and social matching
- Enhancing AI recommendations and in-app guidance
- Moderating harmful or abusive content
- Improving user safety and detecting violations
- Displaying your content to other users according to your privacy settings
6.3 Content Visibility
Depending on your settings:
- Your UGC may be visible to matched users or allowed contacts
- Some anonymized UGC (e.g., text patterns) may be used to improve safety detection models
- We do not publicly publish your private messages or private media
6.4 UGC Moderation
AI moderation and human review may be used to identify:
- Harassment, hate speech, violent content
- Sexual content, explicit media, or illegal activities
- Spam, scam attempts, or bot-like behavior
- CSAE-related content (immediate and permanent removal)
6.5 Copyright and Rights
By uploading UGC, you confirm:
- You own the rights to the content
- Your content does not infringe any third-party rights
- You grant Bimo a limited license to process, store, and display your content solely for service operation
6.6 Violations
If UGC violates policies:
- Content may be removed
- Accounts may be restricted or terminated
- Necessary reports may be filed with legal authorities for CSAE or criminal violations
7. Cookies and Tracking Technologies
7.1 Purpose of Cookies
We use cookies and similar technologies to:
- Authenticate users
- Remember preferences
- Enable smoother app performance
- Provide personalized AI-assisted suggestions
- Support analytics and security monitoring
7.2 Types of Cookies
- Essential cookies: Required for login, account security, and app functionality
- Performance cookies: Track app performance metrics
- Functional cookies: Store personalization choices
- Analytics cookies: Help us understand user engagement to improve AI accuracy
7.3 Third-Party Tracking
We may allow analytics and cloud service partners to use tracking tools under strict privacy controls.
No third party may use collected data for independent advertising or profiling.
7.4 Cookie Management
You can manage or disable cookies through device settings. Some app features may not operate correctly if cookies are disabled.
8. Data Storage and Retention
8.1 Storage Location
Data may be stored on secure servers in various international data centers, depending on operational requirements.
8.2 Retention Period
We retain personal data only as long as:
- Necessary to operate AI and chat functionalities
- Required for fraud detection and platform safety
- Legally mandated for accounting or regulatory compliance
Typical retention periods vary depending on data type (e.g., chat logs may be retained for a shorter duration than account information).
8.3 Backup and Redundancy
Backup copies of encrypted data may be stored for disaster recovery and service continuity.
8.4 Data Deletion Process
Upon user request or account termination:
- Personal data is removed or anonymized
- Residual backups may remain for a limited period
- Data retained for legal reasons will not be deleted immediately
9. Data Security and Protection Measures
9.1 Security Safeguards
We employ strict measures to protect personal data, including:
- Encryption in transit and at rest
- Secure communication protocols
- Real-time threat detection and AI-based abuse monitoring
- Access control and permission restrictions for staff
9.2 Internal Security Policies
Employees and contractors with access to user data:
- Undergo confidentiality and security training
- Are subject to strict access authorization
- May only handle data essential to their duties
9.3 Incident Response
If a data breach occurs:
- We will take immediate action to contain the incident
- Affected users will be notified in compliance with applicable laws
- Recovery, investigation, and remediation processes will be initiated
9.4 User Responsibility
Users should:
- Keep passwords secure
- Avoid sharing sensitive information with strangers
- Report suspicious behavior via in-app tools
10. International Data Transfers
10.1 Cross-Border Data Transfers
Because Bimo is a global platform, your information may be processed in countries outside your residence.
10.2 Safeguards
International transfers follow:
- Standard contractual clauses
- Industry security certifications
- Data minimization and purpose limitation principles
10.3 User Consent
By using Bimo, you consent to the transfer of your data to secure servers worldwide.
11. Third-Party Services and Integrations
11.1 Use of Third-Party Providers
Bimo may integrate with third-party services to support:
- AI processing
- Cloud hosting
- Payment transactions
- Data analytics
- Customer support tools
All partners operate under strict confidentiality and data protection agreements.
11.2 External Content and Links
Bimo may contain links or references to websites, apps, or services operated by third parties.
We are not responsible for:
- Their privacy practices
- Their data handling procedures
- Their security measures
Users are encouraged to review the privacy policies of such third parties before interacting with them.
11.3 Third-Party SDKs
Certain features (e.g., crash reporting, performance measurement) may rely on third-party SDKs.
These tools may collect:
- Device logs
- Usage events
- Error diagnostics
Such data is used strictly for operational reliability and app improvement.
11.4 Prohibited Uses by Third Parties
Third parties are not allowed to:
- Sell your data
- Build advertising profiles
- Use your data outside Bimo’s operational needs
12. AI Features and Data Handling
12.1 Overview of AI Functionality
Bimo includes AI systems that enable:
- Real-time translation
- Conversation guidance
- Smart matching
- AI personas
- Safety moderation
These functions rely on dynamic processing of user inputs.
12.2 Data Used for AI Processing
AI systems may access:
- Chat text (for translation or suggestions)
- Interaction patterns
- User preferences and interests
- Past matches and engagement
We do not use your data to train third-party AI models.
12.3 Local and Cloud-Based Processing
Depending on the feature:
- Some AI functions operate locally on your device
- Others require secure cloud-based processing
12.4 AI Safety and Abuse Prevention
AI moderation tools may detect:
- Harmful content
- Sexual exploitation
- Scams and fraud attempts
- CSAE indicators
Content flagged by AI may be reviewed manually where necessary.
12.5 User Control Over AI
You may disable non-essential AI features such as:
- AI personas
- Conversation suggestions
- Personalized match recommendations
Certain core AI processes (e.g., safety moderation) cannot be disabled.
13. Permissions
13.1 Camera and Microphone
Required for:
- Sending photos or videos
- Video and audio communication
- Voice messages
You may revoke access through device settings.
13.2 Notifications
Used to:
- Alert you of new messages
- Matching results
- App updates and safety alerts
These can be disabled at any time.
13.3 Media and Files
Used to:
- Save or upload images, videos, or other content
We do not access media files unless you choose to share them.
13.4 Location (Optional)
Bimo does not require precise location.
If enabled, approximate location may be used for:
- Regional content relevance
- Language and translation accuracy
13.5 Contacts (Optional)
Bimo does not access your device contacts.
14. Behavioral Analytics and Fraud Prevention
14.1 Analytics for Optimization
Behavioral data may be analyzed to:
- Improve match accuracy
- Optimize AI-generated suggestions
- Enhance feature usability
- Refine app design and content delivery
All analytics use pseudonymized or aggregated data whenever possible.
14.2 Fraud Detection
We employ machine-learning tools to detect:
- Fake accounts
- Suspicious activities
- Payment fraud
- Automated bots
Accounts may be temporarily suspended during review.
14.3 Abuse Prevention
We actively monitor patterns associated with:
- Harassment
- Spam
- Financial exploitation
- CSAE red flags
Necessary actions may include warnings, restrictions, or permanent bans.
14.4 Error and Crash Monitoring
System logs help diagnose technical issues and improve stability.
15. Community Safety & CSAE Enforcement
15.1 Zero-Tolerance Policy
Bimo strictly prohibits:
- Child Sexual Abuse Material (CSAM)
- Sexual exploitation of minors
- Grooming or solicitation of minors
- Any behavior related to CSAE
15.2 AI and Human Review
AI tools automatically detect and block illegal or harmful content.
Severe cases are escalated to trained human moderators.
15.3 Reporting to Authorities
In accordance with global legal requirements:
- Verified CSAE content
- Attempts to exploit minors
- Sharing or solicitation of CSAM
will be reported to law enforcement and relevant safety organizations.
15.4 User Reporting System
Users can report content or profiles related to:
- CSAE
- Violence
- Abuse
- Impersonation
- Safety concerns
Reports are investigated promptly and confidentially.
15.5 Account Consequences
Any account involved in CSAE activities will face:
- Immediate suspension
- Permanent termination
- Legal reporting without exception
16. User Rights
Bimo respects global privacy standards and provides users with transparent control over their data.
16.1 Right to Access
You may request:
- A copy of the personal data we hold
- Information on how your data is processed
- Details on third parties that may have accessed your information
16.2 Right to Correction
Users may request correction of:
- Inaccurate information
- Incomplete profile details
- Outdated account data
16.3 Right to Deletion
You may request deletion of your data under circumstances such as:
- You no longer wish to use Bimo
- Data is no longer necessary for service delivery
- Legal requirements allow removal
Certain data may be retained temporarily for:
- Fraud prevention
- Legal obligations
- Abuse investigations
16.4 Right to Withdraw Consent
You may withdraw consent for:
- Optional AI features
- Marketing communications
- Non-essential analytics
Withdrawing consent does not affect the legality of previous processing.
16.5 Right to Data Portability
Upon request, Bimo may provide your personal data in a structured and commonly used format when legally required.
16.6 Right to Object
You may object to:
- Personalized recommendations
- Behavioral analytics
- AI-generated social suggestions
Essential safety features cannot be disabled.
16.7 Verification of Identity
To protect user privacy, we may require identity verification before fulfilling data-related requests.
17. Account Management
17.1 Account Creation
You must provide accurate information when creating an account. Accounts created with fraudulent or misleading information may be suspended.
17.2 Account Suspension & Termination
We may restrict or terminate accounts for:
- Policy violations
- Safety threats
- CSAE involvement
- Fraudulent behavior
- Abusive conduct
17.3 User-Initiated Account Deletion
You may delete your account at any time through the in-app settings.
17.4 Effects of Account Deletion
Once deleted:
- Your profile becomes inaccessible
- Certain data is removed or anonymized
- Some logs may be retained for security and legal compliance
18. Children’s Privacy & CSAE Statement
18.1 Age Restriction
Bimo is strictly intended for users 18 years of age or older.
We do not knowingly collect or maintain information from anyone under 18.
18.2 Measures for Age Compliance
We use:
- Age verification flows
- Behavioral analysis
- AI pattern detection
to prevent minors from accessing the platform.
18.3 If a Minor Accesses Bimo
If we discover that a minor has created an account:
- The account will be terminated
- All data will be deleted promptly
- Reports may be filed if exploitation concerns are detected
18.4 CSAE Compliance
Bimo maintains a zero-tolerance policy toward:
- Child exploitation
- grooming
- CSAM creation, distribution, storage, or solicitation
All confirmed cases are escalated to law enforcement.
19. Policy Updates
19.1 Changes to the Policy
We may update this Privacy Policy to reflect:
- Product changes
- Legal requirements
- Security enhancements
- AI system updates
19.2 Notification of Changes
Users will be notified of material changes via:
- In-app notices
- Email communication (if permitted)
- Policy page updates
Continued use of Bimo after updates indicates acceptance of the revised policy.
19.3 Version Control
Each version will display:
- Effective date
- Summary of changes
20. Contact Information
If you have questions, concerns, or privacy-related inquiries, please contact us at:
Email: service@bimo.style